Information We Collect
We collect information about you in three ways: (1) from your input through our web forms, application forms, and other mechanisms, (2) from third-party sources, and (3) through automated cookie technologies. .
Data you provide to us
The types of personal information we collect directly from you depends on how you interact with us and the Service and may include: your contact information, such as your name, email address, mailing address, phone number and your social media handle, account credentials, such as usernames and passwords on our platform, password hints and other similar security information to ensure their confidentiality; other account or event registration and profile information, such as education, employment and work history, dietary and accessibility requirements, and a photo; payment information, such as credit or debit card number; comments, feedback and other information you provide to us, including information you send to customer service and messages, meeting requests and other information you want us to share with our exhibitors, visitors, partners and others; and/or communication interests and preferences, including My Show/My Event pairing, event planning, networking choices, and preferred language.
Data from other sources
We may also obtain personal information about you from our strategic partners and other third parties, including:
Service providers who help us determine a location based on your IP address in order to customize certain products based on your location;
Partners with whom we offer co-branded services or engage in joint marketing activities; and/or Publicly available data sources and providers from whom we obtain data to validate or supplement the information we hold.
Data from the use of the service
Our Service may automatically collect information about how you and your device interact with the Service, including:
Computer, device and connection information, such as IP address, browser type and version, operating system, platform; Usage data, such as the features you have used, the settings you have selected, your URL clickstream data, including date and time and referring and exit pages, and pages you viewed on the Service;
How we use your information
Depending on how you interact with us and the Service, we use your personal information to:
- Provide, activate and manage your access to and use of the Service;
- Process and execute a request, order, download or any other transaction;
- Provide technical, product and other support and help keep the Service in good working order, safe and secure;
- Improve the Service and our other products and services and develop new products, services and benefits;
- To provide you with personalized content and other customizations to make the Service more relevant to your interests and geography;
- Respond to your requests, questions, comments and concerns;
- Notify you of changes, updates and other announcements relating to the Service and our other products and services;
- Deliver targeted advertisements, promotional messages, notices and other information related to the Service and your interests;
- To provide you with promotional messages and other information about our products, events and services, our affiliates and third parties, such as exhibitors, sponsors and media partners;
- Invite you to participate in user tests and surveys as well as sweepstakes, contests and similar promotions;
- Identify usage trends and develop data analysis, including for research, auditing, reporting and other business purposes, including determining the effectiveness of our promotional campaigns and evaluating our business performance; and or
- Comply with our legal obligations, resolve disputes and enforce our agreements.
Sharing your information
Our service providers
Depending on the service provided, we share personal information with:
Our affiliates, trade names and divisions that provide technology, customer service and other shared services functions; and or
We share your personal information with our affiliates and with exhibitors, sponsors, media partners, joint venture partners and other third parties, including entities for whom we act as agent, licensee or event managers, who wish to send you information about their products and services that may be of interest to you, according to your choices regarding the management of your preferences and other parameters.
The Service may allow you to post and share personal information, comments, material and other content. Such contributions that you disclose publicly may be collected and used by others, may be indexed by search engines, and may not be able to be deleted. Please exercise caution when disclosing personal information in these public areas.
We will disclose your personal information if we believe in good faith that such disclosure is necessary:
to comply with any applicable law, regulation, legal process or other legal obligation;
detect, investigate and help prevent security issues, fraud or technical problems; and/or protect the rights, property or safety of Reed Exhibitions, its users, employees or others; and in connection with a corporate transaction, such as a transfer of assets or an acquisition by another company or a merger with another company.
Your communication preferences
You can customize and manage your communication preferences and other settings when you register for the Service, by updating your account features and preferences, using the unsubscribe or opt-out mechanism or any other means provided in the communications you you receive, or by contacting us. We reserve the right to notify you of any changes or updates to the Service whenever necessary.
Accessing and updating your information
The Service may allow registered users to directly access, view, and make corrections or updates to their account information at any time. The user is solely responsible for updating this information. Registered users may also close their account directly through the Service or by contacting the Service's customer support.
You may have the right under African law and certain other privacy and data protection laws, as applicable, to request free of charge:
access to and correction or deletion of your personal information;
restriction of processing of your personal information or to object to our processing; and portability of your personal information.
If you wish to exercise any of these rights, please contact us at the address below. We will respond to your request in accordance with applicable laws. To protect your privacy and security, we may ask you to verify your identity.
We retain your personal information for as long as necessary to provide the Service and complete the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.
Protection of children's privacy
We do not knowingly collect information from children under the age of 13 or target the Service to children under the age of 13.
We take precautions to protect your personal information against loss, theft, misuse, unauthorized access, disclosure, modification and destruction using appropriate technical and organizational measures.
Your personal information may be stored and processed in your region or in another country where Cyberspector affiliates and their service providers maintain servers and facilities, including but not limited to France, Germany, India, Italy, Japan, in Korea, the Philippines, Singapore, the United Kingdom and the United States. We take steps, including through contracts, to ensure that information continues to be protected, wherever it resides, in a manner that meets the standard of protection required by applicable law.
When personal information is transferred from Africa or Benin to a country that has not signed the African Union Convention on Cybersecurity and Personal Data Protection, we rely on appropriate safeguards, such as than the standard contractual clauses approved by the Personal Data Protection Authorities (APDP) of these respective countries.
Grounds for processing
When we collect personal information from you under the African Union Convention on Cybersecurity and Data Protection legislation, we do so:
when necessary to provide the Service, to complete a transaction or otherwise perform a contract with you or at your request before entering into a contract;
where necessary to comply with applicable law or other legal obligation;
where applicable, with your consent; and/or as necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, enable our customers to comply with our legal obligations or meet our other legitimate interests such as described in the “Information We Collect”, “How We Use Your Information” and “Sharing Your Information” clauses above, except where our interests are overridden by your privacy rights.
Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.